Services
Anderson Health has over 25 years of experience in providing health insurance policies for individuals, expats, corporate environments, SME’s and the oil and gas industry.
Health Insurance Policies and Services
Health Insurance Policies Consultation
- General advice as to the effect of actual or anticipated changes in law or employee benefit practice
- Liaison with employer in respect of all aspects of benefit provision
- General advice in respect of compliance with legislation
- Provision of bulletins and technical advice
- Insurer performance evaluation
- Agreeing Insurer service standards and monitoring same
- Regular client meetings but specifically at 6, 9 and 10-month results


Member Administration
- Liaise with provider
- Assistance with general member queries
- Providing contact details for employees, which are included with annual health insurance policy renewal information
Employees and their families have access to a named individual who will:
- Manage queries and complaints direct from the member
- Manage member expectations and reassure them of the acceptable claim levels of each element of treatment
- Providing guidance on the limitations in cover
- Independently advise when conditions are no longer considered acute but chronic
And keep records of conversations
- Assistance to resolve disputed claims
- Monitor trends regarding claims issues
- Provide draft members communications
- Monitor scheme records
Health Insurance Policies Renewal
- Annual market review
- Obtain data from holding insurer
- Assess data, evaluate trends
- Consider large completed and ongoing claims
- Consider previous year experiences
- Terms negotiation
- Obtain competitive quotes for health insurance policies
- Pre-renewal report outlining basis and requirements
- Make recommendations with premiums adjustments such as limits on psychiatric, physiotherapy, cancer claims, excesses and imposition of dependent moratoriums etc
- Annual market re-broke exercise
- Formal report outlining recommendation
- Scheme account audit
- Health insurance policies renewal implementation
